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Frequently Asked Questions - NTB Locksmith Services Reston VA

Emergency and Lockout Questions

How fast can NTB Locksmith Reston get to me?

Most of the time, we arrive in about 25 to 40 minutes around Reston. If you are near Herndon, Vienna, or Tysons, it might even be quicker depending on traffic. Our mobile locksmith vans are always nearby.

Does NTB Locksmith handle late-night emergencies?

Absolutely. We are a 24 hour locksmith service, which means you can call us anytime - weekends, holidays, or 3 a.m. lockouts. Someone from our team is always on call for emergencies.

Can NTB open my door without damaging it?

Yes. We use professional non-destructive entry tools. In almost every case, we unlock doors without drilling. If drilling is ever required, we explain first and replace the hardware properly afterward.

What should I do while waiting for NTB Reston to arrive?

Stay safe, especially if you are locked out at night. Find a well-lit place, wait in your vehicle if possible, and keep your phone close. Our technician will call or text before arrival so you know exactly who is coming.

Do you handle car lockouts too?

Yes, our vehicle locksmith near me service is one of the most common calls we get. We unlock cars, trunks, and glove compartments fast without leaving scratches or marks.

Car and Key Fob Questions

Can NTB Locksmith make a new car key if I lost mine?

Yes, we can create a replacement key or transponder key even if you do not have the original. Our mobile locksmith technicians carry cutting and programming tools for most makes and models.

Does NTB replace key fobs or just batteries?

We do both. Sometimes it is just a dead key fob battery, and we can swap it out right away. If the fob itself is damaged, we replace it and program a new one so it works perfectly with your vehicle.

Can a locksmith really program a key fob?

Yes. NTB Reston can program or reprogram most key fobs, remote start systems, and transponder keys. You do not need to visit a dealership - we handle it right where your car is parked.

How long does key fob replacement take?

Usually around 20 to 30 minutes. We cut and program on-site, test it fully, and make sure it syncs with your vehicle before leaving.

What if my car key broke inside the ignition?

That happens often. NTB Reston has extraction tools that remove broken keys safely without damaging the ignition. We can also cut a fresh key on the spot so you are not stuck twice.

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Home and Residential Questions

Can NTB rekey my entire house to one key?

Yes. If the locks are compatible, we can rekey all your doors so one key fits them all. It is convenient, secure, and saves you from carrying a keychain full of metal.

Should I rekey or replace my locks after moving?

NTB Locksmith Reston always recommends a rekey service when moving into a new place. It is fast, affordable, and makes sure no one else has a spare key from before you moved in.

Does NTB install smart locks?

We sure do. We install and configure keyless and smart locks for homes, including Wi-Fi and Bluetooth systems. We also make sure the backup key works perfectly before finishing.

How can I make my home locks last longer?

Keep them clean, lubricate once or twice a year, and avoid using worn or bent keys. NTB Reston also offers quick tune-ups if your locks start feeling stiff or sticky.

What types of locks does NTB repair?

Everything from standard deadbolts and door knobs to high-security cylinders and sliding door locks. If it turns or clicks, we probably fix it.

Commercial and Business Questions

Does NTB Locksmith handle office lockouts?

Yes. Our commercial locksmith team handles office and business lockouts daily. We know downtime costs money, so we respond fast and get you back in quickly.

Can NTB set up a master key system for my building?

Yes, we design and install master key systems for offices, shops, and apartment complexes. They make access simpler for managers while keeping individual rooms secure.

Do you repair door closers and panic bars?

We do. Our locksmith Reston technicians adjust, repair, or replace commercial hardware like closers, exit devices, and keypad systems. It keeps your business compliant and safe for customers and staff.

Does NTB Reston offer maintenance for businesses?

Yes. We can set up regular maintenance visits to check locks, rekey when staff changes, and make sure everything works smoothly. Many local businesses use us for ongoing care.

Pricing and Estimate Questions

How much does a locksmith cost in Reston?

Prices depend on the job, time, and distance. NTB Reston provides a free estimate before starting, so you always know the cost upfront. No hidden fees or surprise add-ons.

Do you charge extra for weekends or holidays?

No, we do not inflate our prices. The rate stays fair whether it is a Tuesday morning or Christmas Eve. You get honest pricing every time.

What payment methods does NTB Locksmith accept?

We accept major credit cards, cash, and contactless payments. Everything is processed securely and transparently before we leave the site.

General and Local Questions

What areas does NTB Locksmith Services cover?

We serve Reston and all surrounding areas within about 20 miles - places like Herndon, Vienna, Tysons, Sterling, Great Falls, McLean, Fairfax, and more. If you can reach Reston by car in under an hour, we can reach you too.

Is NTB Locksmith licensed and insured?

Yes. We are fully licensed, bonded, and insured in Virginia. Every technician on our team meets local and state requirements for professional locksmith service.

What makes NTB Locksmith Services different from others?

We combine skill with personality. You get fast response times, honest prices, and friendly technicians who actually enjoy helping people. We treat every customer like a neighbor because, in Reston, that is exactly what you are.

Do I need to make an appointment or can I call anytime?

For emergencies, call anytime - we are always open. For planned services like lock upgrades or rekeying, appointments help us prepare parts and give you the best price. Either way, NTB Reston is easy to reach.

Can NTB help if my lock feels fine but my key sticks?

Yes. That usually means dirt or wear inside the cylinder. We can clean or re-pin it quickly before it breaks completely. Catching it early saves you both time and cost later.

NTB Reston - Real Answers, Real Help

We built this FAQ because people in Reston ask these questions every day. Locks, keys, and security are part of life, and knowing who to call makes all the difference. Whether you are locked out, need a rekey, or just want advice, NTB Locksmith Services is here to help. Call us anytime, and you will get real answers from real people who care about your safety and convenience.

NTB Locksmith Services
Hours: Monday through Sunday, all day
Phone: 703-483-3667 [maps & reviews]
Dispatch point: 11720 Sunset Hills Rd, Reston, VA 20190
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